Clinics and insurance companies are using PRM ONDOC to provide their patients with a high level of medical and customer service via web and mobile applications.
As a result, it improves key business performance metrics.
Maintain the loyalty of your patients and increase their level of attention to their health with help of the loyalty program.
The program consists of modules: Discounts and Points. You can use them together or separately.
We have improved the possibilities for mutual payments between the clinic and the patient by creating a full-scale «Finance» section.
Now in the personal account the patient has access to a wallet with detailed information on payments and current account, integrated with the HIS.
ONDOC has been professionally tested for compliance with the FSTEC personal data protection requirements and has a corresponding conclusion. We have also added additional protection methods to ONDOC that are used in banking systems.
Certified servers, GDPR compliant.
Thanks to integration between ONDOC's personal account and our electronic medical records, patients become active participants in the treatment and diagnostic process. The efficiency of the exchange of significant medical data, the availability and ultimately the quality of medical care have increased.
Our patients have access to the current schedule of their doctors and they can easily book an appointment online. For fast communication with the clinic they actively use secure online chat. All of the above allows us to be closer to our patients.
We have been developing clinic's and patient's personal accounts for three years now. It's a convenient and interesting service for our patients, which includes online appointments, access to a medical record, a chat with the clinic, and health indicators monitoring. Thanks to a personal account, our patients always have their health data at their fingertips. Online appointment helps to optimize the valuable time resource of both patients and our staff.
We also use marketing tools inside the clinic's account like special offers, discounts, latest news which allows us to always be closer to our patients and work on the quality of our services. ONDOC is a team of responsive experts who are good listeners and always ready to be flexible to our needs.
It is very important for us to have accessible, simple and manageable tools to inform our patients about their health. The main goal of having the Personal Accounts is to make the patient's electronic medical records always available to him. We also pay a lot of attention to data security and this is why we chose the ONDOC solution.
Personal account allows the patient to have secure access to his medical records at any time of the day, which includes the medical history, the results of examinations and lab tests and doctors' recommendations. Also, in your personal account, you can track health indicators in progress: blood sugar, temperature, blood pressure, weight, etc. This is a great tool not only for the patient, but also for the doctor.